Customer service : skills and concepts for success /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
New York :
Glencoe/McGraw-Hill,
c2002.
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| Edition: | 2nd ed. |
| Subjects: | |
| Online Access: | Publisher description Table of contents only Contributor biographical information |
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| Item Description: | 2nd ed. |
|---|---|
| Physical Description: | vii, 532 p. : ill. ; 28 cm. |
| Bibliography: | Includes bibliographical references (p. 517-519) and index. |
| ISBN: | 0078226333 (pbk.) |