APA (7e ed.) Bronvermelding
Barsky, J. D. (1995). World-class customer satisfaction. Irwin Professional Pub..
Chicago (17e ed.) Bronvermelding
Barsky, Jonathan D. World-class Customer Satisfaction. Burr Ridge, Ill.: Irwin Professional Pub., 1995.
MLA (9e ed.) Bronvermelding
Barsky, Jonathan D. World-class Customer Satisfaction. Irwin Professional Pub., 1995.
Let op: Deze citaties zijn niet altijd 100% accuraat.