Cita APA
Barsky, J. D. (1995). World-class customer satisfaction. Irwin Professional Pub..
Citación estilo Chicago
Barsky, Jonathan D. World-class Customer Satisfaction. Burr Ridge, Ill.: Irwin Professional Pub., 1995.
Cita MLA
Barsky, Jonathan D. World-class Customer Satisfaction. Irwin Professional Pub., 1995.
Warning: These citations may not always be 100% accurate.