APA (7e ed.) Bronvermelding
Terrill, C., & Middlebrooks, A. (2001). Market leadership strategies for service companies: Creating growth, profits, and customer loyalty. NTC Business Books.
Chicago (17e ed.) Bronvermelding
Terrill, Craig, en Arthur Middlebrooks. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. Lincolnwood, Ill.: NTC Business Books, 2001.
MLA (9e ed.) Bronvermelding
Terrill, Craig, en Arthur Middlebrooks. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. NTC Business Books, 2001.
Let op: Deze citaties zijn niet altijd 100% accuraat.