APA(7版)引用形式
Terrill, C., & Middlebrooks, A. (2001). Market leadership strategies for service companies: Creating growth, profits, and customer loyalty. NTC Business Books.
Chicagoスタイル(17版)引用形式
Terrill, Craig, , Arthur Middlebrooks. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. Lincolnwood, Ill.: NTC Business Books, 2001.
MLA(9版)引用形式
Terrill, Craig, , Arthur Middlebrooks. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. NTC Business Books, 2001.
警告: この引用は必ずしも正確ではありません.