Citazione Stile APA (7a Edizione)
Terrill, C., & Middlebrooks, A. (2001). Market leadership strategies for service companies: Creating growth, profits, and customer loyalty. NTC Business Books.
Citazione stile Chigago Style (17a edizione)
Terrill, Craig, e Arthur Middlebrooks. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. Lincolnwood, Ill.: NTC Business Books, 2001.
Citatione MLA (9a ed.)
Terrill, Craig, e Arthur Middlebrooks. Market Leadership Strategies for Service Companies: Creating Growth, Profits, and Customer Loyalty. NTC Business Books, 2001.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.