APA način citiranja (7. izdanje)
Oakland, J. S., & Porter, L. J. (1995). Total quality management: Text with cases. Butterworth-Heinemann.
Čikaški stil citiranja (17. izdanje)
Oakland, John S., i Leslie J. Porter. Total Quality Management: Text with Cases. Oxford ; Boston: Butterworth-Heinemann, 1995.
MLA način citiranja (9. izdanje)
Oakland, John S., i Leslie J. Porter. Total Quality Management: Text with Cases. Butterworth-Heinemann, 1995.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.