Lua APA (7ú heag.)
Oakland, J. S., & Porter, L. J. (1995). Total quality management: Text with cases. Butterworth-Heinemann.
Lua i Stíl Chicago (17ú heag.)
Oakland, John S., agus Leslie J. Porter. Total Quality Management: Text with Cases. Oxford ; Boston: Butterworth-Heinemann, 1995.
Lua MLA (9ú heag.)
Oakland, John S., agus Leslie J. Porter. Total Quality Management: Text with Cases. Butterworth-Heinemann, 1995.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.