APA(7版)引用形式
Sheth, J. N., Parvatiyar, A., & Shainesh, G. (2001). Customer relationship management: Emerging concepts, tools, and applications. Tata McGraw-Hill Pub. Co..
Chicagoスタイル(17版)引用形式
Sheth, Jagdish N., Atul Parvatiyar, , G. Shainesh. Customer Relationship Management: Emerging Concepts, Tools, and Applications. New Delhi: Tata McGraw-Hill Pub. Co., 2001.
MLA(9版)引用形式
Sheth, Jagdish N., et al. Customer Relationship Management: Emerging Concepts, Tools, and Applications. Tata McGraw-Hill Pub. Co., 2001.
警告: この引用は必ずしも正確ではありません.