Lua APA (7ú heag.)
Balaji, B. (2002). Services Marketing and Management (2nd rev. ed.). S. Chand.
Lua i Stíl Chicago (17ú heag.)
Balaji, B. Services Marketing and Management. 2nd rev. ed. New Delhi: S. Chand, 2002.
Lua MLA (9ú heag.)
Balaji, B. Services Marketing and Management. 2nd rev. ed. S. Chand, 2002.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.