Cita APA (7a ed.)
Balaji, B. (2002). Services Marketing and Management (2nd rev. ed.). S. Chand.
Cita Chicago Style (17a ed.)
Balaji, B. Services Marketing and Management. 2nd rev. ed. New Delhi: S. Chand, 2002.
Cita MLA (9a ed.)
Balaji, B. Services Marketing and Management. 2nd rev. ed. S. Chand, 2002.
Precaución: Estas citas no son 100% exactas.