Services marketing : integrating customer focus across the firm /
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| Autor principal: | |
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| Outros Autores: | |
| Formato: | Livro |
| Idioma: | inglês |
| Publicado em: |
New Delhi :
Tata McGraw-Hill/Irwin,
c2003.
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| Edição: | 3rd ed. |
| Assuntos: | |
| Acesso em linha: | Publisher description Table of contents |
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