Customer service : skills and concepts for success /
Bewaard in:
| Hoofdauteur: | |
|---|---|
| Formaat: | Boek |
| Taal: | Engels |
| Gepubliceerd in: |
New York :
Glencoe/McGraw-Hill,
c2002.
|
| Editie: | 2nd ed. |
| Onderwerpen: | |
| Online toegang: | Publisher description Table of contents only Contributor biographical information |
| Tags: |
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Gelijkaardige items: Customer service :
- Services marketing : integrating customer focus across the firm /
- Services marketing /
- Services marketing management : an international perspective /
- World-class customer satisfaction /
- Predicting market success : new ways to measure customer loyalty and engage consumers with your brand /
- Customer relationship management : emerging concepts, tools, and applications /