Customer service : skills and concepts for success /
Wedi'i Gadw mewn:
| Prif Awdur: | |
|---|---|
| Fformat: | Llyfr |
| Iaith: | Saesneg |
| Cyhoeddwyd: |
New York :
Glencoe/McGraw-Hill,
c2002.
|
| Rhifyn: | 2nd ed. |
| Pynciau: | |
| Mynediad Ar-lein: | Publisher description Table of contents only Contributor biographical information |
| Tagiau: |
Dim Tagiau, Byddwch y cyntaf i dagio'r cofnod hwn!
|
Eitemau Tebyg: Customer service :
- Services marketing : integrating customer focus across the firm /
- Services marketing /
- Services marketing management : an international perspective /
- World-class customer satisfaction /
- Predicting market success : new ways to measure customer loyalty and engage consumers with your brand /
- Customer relationship management : emerging concepts, tools, and applications /