Customer service : skills and concepts for success /
Gorde:
| Egile nagusia: | |
|---|---|
| Formatua: | Liburua |
| Hizkuntza: | ingelesa |
| Argitaratua: |
New York :
Glencoe/McGraw-Hill,
c2002.
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| Edizioa: | 2nd ed. |
| Gaiak: | |
| Sarrera elektronikoa: | Publisher description Table of contents only Contributor biographical information |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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Antzeko izenburuak: Customer service :
- Services marketing : integrating customer focus across the firm /
- Services marketing /
- Services marketing management : an international perspective /
- World-class customer satisfaction /
- Predicting market success : new ways to measure customer loyalty and engage consumers with your brand /
- Customer relationship management : emerging concepts, tools, and applications /