World-class customer satisfaction /
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| Glavni autor: | |
|---|---|
| Format: | Knjiga |
| Jezik: | engleski |
| Izdano: |
Burr Ridge, Ill. :
Irwin Professional Pub.,
c1995.
|
| Teme: | |
| Online pristup: | Contributor biographical information |
| Oznake: |
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Slični predmeti: World-class customer satisfaction /
- Customer relationship management : emerging concepts, tools, and applications /
- Consumer behavior : concepts and applications /
- Consumer behavior : implications for marketing strategy /
- Direct marketing : an integrated approach /
- Marketing management : text and cases /
- Predicting market success : new ways to measure customer loyalty and engage consumers with your brand /