Podobné jednotky: World-class customer satisfaction /
Téma: Consumer satisfaction
Téma: Customer services
- Beans : four principles for running a business in good times or bad : a business fable taken from real life /
- Supply chain management : strategy, planning, and operation /
- World-class customer satisfaction /
- Customer service : skills and concepts for success /
- The innovation edge : creating strategic breakthroughs using the voice of the customer /
- Services marketing /