The innovation edge : creating strategic breakthroughs using the voice of the customer /
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| Glavni autor: | |
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| Daljnji autori: | |
| Format: | Knjiga |
| Jezik: | engleski |
| Izdano: |
Essex Junction, VT :
Omne�o
c1994.
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| Serija: | Executive breakthrough series
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| Teme: | |
| Oznake: |
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Slični predmeti: The innovation edge :
- Creativity at work : developing the right practices to make innovation happen /
- World-class customer satisfaction /
- Customer service : skills and concepts for success /
- Services marketing : integrating customer focus across the firm /
- Services marketing /
- Services marketing management : an international perspective /