The innovation edge : creating strategic breakthroughs using the voice of the customer /
Gorde:
| Egile nagusia: | |
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| Beste egile batzuk: | |
| Formatua: | Liburua |
| Hizkuntza: | ingelesa |
| Argitaratua: |
Essex Junction, VT :
Omne�o
c1994.
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| Saila: | Executive breakthrough series
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| Gaiak: | |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
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Antzeko izenburuak: The innovation edge :
- Creativity at work : developing the right practices to make innovation happen /
- World-class customer satisfaction /
- Customer service : skills and concepts for success /
- Services marketing : integrating customer focus across the firm /
- Services marketing /
- Services marketing management : an international perspective /