Cita APA (7a ed.)
Kasper, H., Helsdingen, P. v., & Vries, W. d. (1999). Services marketing management: An international perspective. Wiley.
Cita Chicago Style (17a ed.)
Kasper, Hans, Piet van Helsdingen, y Wouter de Vries. Services Marketing Management: An International Perspective. Chichester ; New York: Wiley, 1999.
Cita MLA (9a ed.)
Kasper, Hans, et al. Services Marketing Management: An International Perspective. Wiley, 1999.
Precaución: Estas citas no son 100% exactas.