Tópico: Customer services
- Supply chain management : strategy, planning, and operation /
- Services marketing /
- Beans : four principles for running a business in good times or bad : a business fable taken from real life /
- World-class customer satisfaction /
- Services marketing management : an international perspective /
- Customer service : skills and concepts for success /
Tópico: Management
- Supply chain management : strategy, planning, and operation /
- Beans : four principles for running a business in good times or bad : a business fable taken from real life /
- Services marketing management : an international perspective /
- The innovation edge : creating strategic breakthroughs using the voice of the customer /
Autor: Barnard, William
Autor: Barsky, Jonathan D.
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- World class supply management : the key to supply chain management /
Ejemplares similares: Services marketing /
- Services marketing management : an international perspective /
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