APA-referens (7:e uppl.)
Shepard, G. (2005). How to manage problem employees: A step-by-step guide for turning difficult employees into high performers / Glenn Shepard. John Wiley.
Chicago-referens (17:e uppl.)
Shepard, Glenn. How to Manage Problem Employees: A Step-by-step Guide for Turning Difficult Employees into High Performers / Glenn Shepard. Hoboken, N.J.: John Wiley, 2005.
MLA-referens (9:e uppl.)
Shepard, Glenn. How to Manage Problem Employees: A Step-by-step Guide for Turning Difficult Employees into High Performers / Glenn Shepard. John Wiley, 2005.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.