Citação APA (7ª ed.)
Shepard, G. (2005). How to manage problem employees: A step-by-step guide for turning difficult employees into high performers / Glenn Shepard. John Wiley.
Citação do estilo Chicago (17ª ed.)
Shepard, Glenn. How to Manage Problem Employees: A Step-by-step Guide for Turning Difficult Employees into High Performers / Glenn Shepard. Hoboken, N.J.: John Wiley, 2005.
Citação MLA (9ª ed.)
Shepard, Glenn. How to Manage Problem Employees: A Step-by-step Guide for Turning Difficult Employees into High Performers / Glenn Shepard. John Wiley, 2005.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.