APA-referens (7:e uppl.)
Goetsch, D. L. (2014). Quality Management for Organizational Excellence: Introduction to Total Quality (7th ed.). Pearson Education.
Chicago-referens (17:e uppl.)
Goetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. London: Pearson Education, 2014.
MLA-referens (9:e uppl.)
Goetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Pearson Education, 2014.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.