Citação norma APA
Goetsch, D. L. (2014). Quality Management for Organizational Excellence: Introduction to Total Quality (7th ed.). Pearson Education.
Citação norma Chicago
Goetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. London: Pearson Education, 2014.
Citação norma MLA
Goetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Pearson Education, 2014.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.