Cita APA (7th ed.)
Goetsch, D. L. (2014). Quality Management for Organizational Excellence: Introduction to Total Quality (7th ed.). Pearson Education.
Cita Chicago (17th ed.)
Goetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. London: Pearson Education, 2014.
Cita MLA (9th ed.)
Goetsch, David L. Quality Management for Organizational Excellence: Introduction to Total Quality. 7th ed. Pearson Education, 2014.
Atenció: Aquestes cites poden no estar 100% correctes.