APA-referens (7:e uppl.)
Passikoff, R. (2006). Predicting market success: New ways to measure customer loyalty and engage consumers with your brand. John Wiley & Sons.
Chicago-referens (17:e uppl.)
Passikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand. Hoboken, N.J.: John Wiley & Sons, 2006.
MLA-referens (9:e uppl.)
Passikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand. John Wiley & Sons, 2006.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.