Cita APA (7th ed.)
Passikoff, R. (2006). Predicting market success: New ways to measure customer loyalty and engage consumers with your brand. John Wiley & Sons.
Cita Chicago (17th ed.)
Passikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand. Hoboken, N.J.: John Wiley & Sons, 2006.
Cita MLA (9th ed.)
Passikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand. John Wiley & Sons, 2006.
Atenció: Aquestes cites poden no estar 100% correctes.