Citação norma APA
Passikoff, R. (2006). Predicting market success: New ways to measure customer loyalty and engage consumers with your brand. John Wiley & Sons.
Citação norma Chicago
Passikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand. Hoboken, N.J.: John Wiley & Sons, 2006.
Citação norma MLA
Passikoff, Robert. Predicting Market Success: New Ways to Measure Customer Loyalty and Engage Consumers with Your Brand. John Wiley & Sons, 2006.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.