Cita APA (7a ed.)
Summers, D. C. S. (2005). Quality management: Creating and sustaining organizational effectiveness. Pearson Prentice Hall.
Cita Chicago Style (17a ed.)
Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. Upper Saddle River, N.J. ; New Delhi: Pearson Prentice Hall, 2005.
Cita MLA (9a ed.)
Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. Pearson Prentice Hall, 2005.
Precaución: Estas citas no son 100% exactas.