Cohen, L. (1995). Quality function deployment: How to make QFD work for you. Addison-Wesley.
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芝加哥风格引文
Cohen, Lou. Quality Function Deployment: How to Make QFD Work for You. Reading, Mass. : New York.: Addison-Wesley, 1995.
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MLA引文
Cohen, Lou. Quality Function Deployment: How to Make QFD Work for You. Addison-Wesley, 1995.
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警告：这些引文格式不一定是100％准确.