Cita APA (7th ed.)
Cohen, L. (1995). Quality function deployment: How to make QFD work for you. Addison-Wesley.
Cita Chicago (17th ed.)
Cohen, Lou. Quality Function Deployment: How to Make QFD Work for You. Reading, Mass. : New York.: Addison-Wesley, 1995.
Cita MLA (9th ed.)
Cohen, Lou. Quality Function Deployment: How to Make QFD Work for You. Addison-Wesley, 1995.
Atenció: Aquestes cites poden no estar 100% correctes.