Antzeko izenburuak: Beans :
- The entrepreneur and small business problem solver /
- The essence of small business /
- Small business : an entrepreneur's plan /
- When growth stalls : how it happens, why you're stuck, and what to do about it /
- The nonprofit manager's resource directory /
- The New American Dream Living Well in Small Homes /
Gaia: Small business
- Beans : four principles for running a business in good times or bad : a business fable taken from real life /
- The entrepreneur and small business problem solver /
- The lazy man's way to riches /
- When growth stalls : how it happens, why you're stuck, and what to do about it /
- Small business : an entrepreneur's plan /
- The essence of small business /
Gaia: Customer services
- Services marketing : integrating customer focus across the firm /
- Beans : four principles for running a business in good times or bad : a business fable taken from real life /
- Supply chain management : strategy, planning, and operation /
- World-class customer satisfaction /
- Services marketing /
- Services marketing management : an international perspective /