Goetsch, D. L., & Davis, S. B. (2016). Quality Management for Organizational Excellence: Introduction to Total Quality (8th ed.). Pearson Education.
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Chicago Style (17th ed.) Citation
Goetsch, David L., and Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 8th ed. New Jersey: Pearson Education, 2016.
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MLA (9th ed.) Citation
Goetsch, David L., and Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 8th ed. Pearson Education, 2016.
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