Cita APA (7th ed.)
Goetsch, D. L., & Davis, S. B. (2016). Quality Management for Organizational Excellence: Introduction to Total Quality (8th ed.). Pearson Education.
Cita Chicago (17th ed.)
Goetsch, David L., i Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 8th ed. New Jersey: Pearson Education, 2016.
Cita MLA (9th ed.)
Goetsch, David L., i Stanley B. Davis. Quality Management for Organizational Excellence: Introduction to Total Quality. 8th ed. Pearson Education, 2016.
Atenció: Aquestes cites poden no estar 100% correctes.