Wide angel vision : beat your competition by focusing on fringe competitors, lost customers, and rogue employees /
Gorde:
| Egile nagusia: | |
|---|---|
| Formatua: | Liburua |
| Hizkuntza: | ingelesa |
| Argitaratua: |
New York :
John Wiley & Sons,
c1996.
|
| Gaiak: | |
| Etiketak: |
Etiketarik gabe, Izan zaitez lehena erregistro honi etiketa jartzen!
|
Antzeko izenburuak: Wide angel vision :
- World-class customer satisfaction /
- The innovation edge : creating strategic breakthroughs using the voice of the customer /
- Smart is not enough! : the South Pole theory and other powerful talent management secrets /
- Recognizing and rewarding employees /
- Services marketing : integrating customer focus across the firm /
- How to manage problem employees : a step-by-step guide for turning difficult employees into high performers / Glenn Shepard.