Instructor's manual to accompany service management : operation, strategy, and information tecnology /
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| Main Author: | |
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| Other Authors: | |
| Format: | Book |
| Language: | English |
| Published: |
Boston :
McGraw-Hill/Irwin,
c2001.
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| Edition: | 3rd ed. |
| Subjects: | |
| Online Access: | Table of contents only |
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| Physical Description: | vi, 390 p. : ill. ; 28 cm. |
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| Format: | System requirements for accompanying CD-ROM: IBM PC or compatible system with Pentium 400 MHz processor; Windows 98/2000 or higher. |
| Bibliography: | . |
| ISBN: | 0072421347 |