APA način citiranja (7. izdanje)
Fitzsimmons, J. A., & Fitzsimmons, M. J. (2001). Instructor's manual to accompany service management: Operation, strategy, and information tecnology (3rd ed.). McGraw-Hill/Irwin.
Čikaški stil citiranja (17. izdanje)
Fitzsimmons, James A., i Mona J. Fitzsimmons. Instructor's Manual to Accompany Service Management: Operation, Strategy, and Information Tecnology. 3rd ed. Boston: McGraw-Hill/Irwin, 2001.
MLA način citiranja (9. izdanje)
Fitzsimmons, James A., i Mona J. Fitzsimmons. Instructor's Manual to Accompany Service Management: Operation, Strategy, and Information Tecnology. 3rd ed. McGraw-Hill/Irwin, 2001.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.