How to manage problem employees : a step-by-step guide for turning difficult employees into high performers / Glenn Shepard.

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Detalles Bibliográficos
Autor Principal: Shepard, Glenn, 1963-
Formato: Libro
Idioma:inglés
Publicado: Hoboken, N.J. : John Wiley, c2005.
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Acceso en liña:Table of contents only
Contributor biographical information
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Table of Contents:
  • What happened to the American work ethic?
  • Becoming the manager you need to be
  • Creating a healthy work environment
  • How do I avoid hiring problem employees ?
  • Taming the compensation monster
  • How to avoid legal pitfalls
  • Why people do the things they do
  • How to get employees to come to work and be on time
  • The art of discipline
  • Fighting abuse of unemployment benefits
  • How to handle daily challenges problem employees create.