Total quality management /

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Bibliographic Details
Other Authors: Besterfield, Dale H.
Format: Book
Language:English
Published: Upper Saddle River, N.J. ; New Delhi : Prentice Hall, c2003. [Reprinted 2007]
Edition:3rd ed.
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Description
Physical Description:xi, 640 p. : ill. ; 24 cm.
Bibliography:Includes bibliographical references (p. 631-633) and index.
ISBN:0130993069
9788120328839