[et al.]. (2001). Operations management: Policy, practice and performance improvement. Butterworth-Heinemann.
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Citação norma Chicago
[et al.]. Operations Management: Policy, Practice and Performance Improvement. Oxford: Butterworth-Heinemann, 2001.
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Citação norma MLA
[et al.]. Operations Management: Policy, Practice and Performance Improvement. Butterworth-Heinemann, 2001.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.