Total quality management : text with cases /

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Autore principale: Oakland, John S.
Altri autori: Porter, Leslie J.
Natura: Libro
Lingua:inglese
Pubblicazione: Oxford ; Boston : Butterworth-Heinemann, 1995.
Serie:B H contemporary business series.
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Accesso online:Publisher description
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008 950731s1995 enk b 001 0 eng d
010 |a  95186742  
020 |a 0750621249 
035 |a (OCoLC)32896179 
040 |a UkBaU  |c UkBaU  |d DLC 
082 0 0 |a 658.4/013  |2 21 
100 1 |a Oakland, John S. 
245 1 0 |a Total quality management :  |b text with cases /  |c John S. Oakland ; case study co-author Leslie J. Porter. 
260 |a Oxford ;  |a Boston :  |b Butterworth-Heinemann,  |c 1995. 
300 |a xii, 370 p. :  |b ill. ;  |c 24 cm. 
440 0 |a B H contemporary business series. 
504 |a Includes bibliographical references (p. [357]-363) and index. 
541 |e 42471 
650 0 |a Total quality management. 
650 0 |a Total quality management  |x Case studies. 
700 1 |a Porter, Leslie J. 
856 4 2 |3 Publisher description  |u http://www.loc.gov/catdir/enhancements/fy1117/95186742-d.html 
942 |2 ddc  |c REF 
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955 |a ub02 to Cat. 08-02-95; ub02 08-04-95; se40 09-05-95; se55 09-14-95; se50 10-03-95; aa11 12-21-99 
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