Lulla , S. (2003). World-class quality: An executive handbook. Tata Mcgraw Hill.
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Citação norma Chicago
Lulla , Suresh. World-class Quality: An Executive Handbook. New Delhi: Tata Mcgraw Hill, 2003.
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Citação norma MLA
Lulla , Suresh. World-class Quality: An Executive Handbook. Tata Mcgraw Hill, 2003.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.