Chase, R. B., Aquilano, N. J., & Jacobs, F. R. (2004). Operations management for competitive advantage (10th ed.). McGraw-Hill.
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Citação norma Chicago
Chase, Richard B., Nicholas J. Aquilano, and F. Robert Jacobs. Operations Management for Competitive Advantage. 10th ed. Boston, Mass. ; New Delhi: McGraw-Hill, 2004.
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Citação norma MLA
Chase, Richard B., et al. Operations Management for Competitive Advantage. 10th ed. McGraw-Hill, 2004.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.