The telephone interviewer's handbook : how to conduct standardized conversations /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
San Francisco, CA :
Jossey-Bass, A Wiley Imprint,
c2007.
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| Subjects: | |
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| Physical Description: | xix, 315 p. ; 24 cm. |
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| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 9780787986384 (pbk.) 0787986380 (pbk.) |