Krajewski, L. J., Ritzman, L. P., & Malhotra, M. K. (2007). Operations management: Processes and value chains (8th ed.). Pearson Prentice Hall.
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Citação norma Chicago
Krajewski, Lee J., Larry P. Ritzman, and Manoj K. Malhotra. Operations Management: Processes and Value Chains. 8th ed. Upper Saddle River, N.J ; New Delhi: Pearson Prentice Hall, 2007.
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Citação norma MLA
Krajewski, Lee J., et al. Operations Management: Processes and Value Chains. 8th ed. Pearson Prentice Hall, 2007.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.