Sjodin, T. L. (2006). New sales speak: The 9 biggest sales presentation mistakes and how to avoid them (2nd ed.). Wiley.
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Citação norma Chicago
Sjodin, Terri L. New Sales Speak: The 9 Biggest Sales Presentation Mistakes and How to Avoid Them. 2nd ed. Hoboken, N.J.: Wiley, 2006.
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Citação norma MLA
Sjodin, Terri L. New Sales Speak: The 9 Biggest Sales Presentation Mistakes and How to Avoid Them. 2nd ed. Wiley, 2006.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.