Detail process charting : speaking the language of process / Ben B. Graham.
Gardado en:
| Autor Principal: | |
|---|---|
| Formato: | Libro |
| Idioma: | inglés |
| Publicado: |
Hoboken, N.J. :
Wiley,
c2004.
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| Subjects: | |
| Acceso en liña: | Contributor biographical information Publisher description Table of contents |
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Table of Contents:
- Introduction
- Who is involved in process improvement?
- Defining a process improvement project
- Gathering the facts
- Process chart format
- Process chart building blocks
- Charting business processes
- Using process charts
- Process chart stories.