Citação norma APA
Baugh, L. S., Fryar, M., & Thomas, D. A. (1995). How to write first-class business correspondence: The handbook for business writing. NTC Pub. Group.
Citação norma Chicago
Baugh, L. Sue, Maridell Fryar, and David Allen Thomas. How to Write First-class Business Correspondence: The Handbook for Business Writing. Lincolnwood, Ill. : New Delhi.: NTC Pub. Group, 1995.
Citação norma MLA
Baugh, L. Sue, et al. How to Write First-class Business Correspondence: The Handbook for Business Writing. NTC Pub. Group, 1995.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.