rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Customer service
    sub title: skills and concepts for success
  name:
    name part: Lucas, Robert W.
    role:
      role term: creator
  type of resource: text
  genre: bibliography
  origin info:
    place:
      place term: nyu
    place:
      place term: New York
    publisher: Glencoe/McGraw-Hill
    date issued: c2002
    date issued: 2002
    edition: 2nd ed.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: vii, 532 p. : ill. ; 28 cm.
  note: [Robert W. Lucas].
  note: 2nd ed.
  note: Includes bibliographical references (p. 517-519) and index.
  note: 41938
  subject:
    topic: Customer services
  classification: 658.8/12
  identifier: 0078226333 (pbk.)
  identifier: 00059614
  identifier: http://www.loc.gov/catdir/description/mh031/00059614.html
  identifier: http://www.loc.gov/catdir/toc/mh031/00059614.html
  identifier: http://www.loc.gov/catdir/enhancements/fy0643/00059614-b.html
  related item:
    location:
      url: http://www.loc.gov/catdir/toc/mh031/00059614.html
  related item:
    location:
      url: http://www.loc.gov/catdir/description/mh031/00059614.html
  related item:
    location:
      url: http://www.loc.gov/catdir/enhancements/fy0643/00059614-b.html
  record info:
    record content source: DLC
    record creation date: 000713
    record change date: 20140422101852.0
    record identifier: 41938